Keywords:
- 5 Sterne
- Absichtserklärung
- Accessibility information
- adopter categories
- Akquisition
- alpine
- Anlagemotivationen
- artificial neural network
- Auberge
- ausländische Investoren
- Austria
- Baby boomers
- Bass diffusion models
- Bass-Rogers model
- Betreiber
- blockchain
- channel management
- chatbots
- click path maps
- Cluster analysis
- communication
- communication technology
- competition
- Completion Accounts
- consumer behavior
- Crowdfunding
- crowdsourcing
- Cultural heritage
- customer focus
- Customer service
- Czech Republic
- Deals
- determinants of performance
- diffusion of innovation
- Disabled travel
- distribution
- DMO websites
- domain name registration
- Due Diligence
- e
- E-Governance
- e-loyalty
- e-satisfaction
- e-services
- e-tourism
- efficiency
- Eigentümer
- Eigentumsverhältnisse
- Email responses
- Entrepreneurship
- Entwickler
- eTourism
- external/internal channels
- Familie
- Finanzinvestor
- Fisher-Pry model
- forecasting
- Franchise
- fünfsterne-Hotels
- fusion
- gamification
- Geheimhaltungsvereinbarung
- Geschäftsführung
- hébergement
- hierarchy
- HolidayCheck
- hospitality
- Hospitality industry
- hospitality marketing
- hotel
- hotel industry
- hotel review platforms
- Hotel web sites
- Hotelier
- Hotellerie
- Hôtellerie
- HTTP
- IDS
- Impact analysis
- Industry focus group
- information technology
- Inhaber
- Inhaberstruktur
- Inkrafttreten
- Internet
- Internet implementation
- Investissement
- Investitionen
- Investor
- Investorentypen
- Kaufpreis
- Kaufvertrag
- key success factors
- leapfrogging
- Linked Data
- location based services
- Locked-box
- log file analysis
- Luxury hotels
- luxushotellerie
- marketing
- marketing research
- Mäzen
- Mieter
- mobile application
- multimedia
- mystery guest survey
- Nachfolgeregelung
- nachhaltiges EBITDA
- Nettofinanzverbindlichkeiten
- Nettoumlaufvermögen
- observatoire valaisan du tourisme
- online
- online booking
- online distribution
- online reviews
- OTA
- Pächter
- Performance indicator
- post-purchase behaviour
- process
- professional skills
- promotion
- RevPAR
- Schweiz
- semantic web
- senior
- Senior citizens
- service
- Service Quality
- SERVQUAL
- small hotels
- Social chatbots
- social media
- social web
- Stratege
- strategy
- substitution effects
- Suisse
- sustainable
- Swiss hotels
- Switzerland
- Systematic Review
- Time series analysis
- tourism
- Tourism academia
- Tourism destination
- Tourism industry
- training
- Transaktion
- transparency
- traveler
- TripAdvisor
- Trust
- Übernahme
- UGC
- URL
- user-generated content
- Verkaufsvertrag
- Vertragsvollzug
- Virtual Agents
- Virtual Assistants
- virtual concierge
- Web 2.0
- web 2.0 penetration
- Website adoption
- website evaluation
- website performance
- Zeichnung
Publications of Roland Schegg sorted by first author
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| , , , , and , Leveraging inter-tourists interactions via chatbots to bridge academia, tourism industries and future societies (2021), in: Journal of Tourism Futures |
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| , , , , and , The Evolution of Chatbots in Tourism: a Systematic Literature Review, in: Information and Communication Technologies in Tourism (ENTER 2021), 2021 |
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| , , , and , Trust in Tourism via Blockchain Technology: Results from a Systematic Review, 2019 |
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| , , , , , , , , , , and , D6. Training Guidelines / Project e-TF, Transfer of Innovation, LLP Leonardo da Vinci, 2014 |
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| , , and , eFitness of Destination Websites - Still more to go, in: Proceedings of the International Student Conference in Tourism Research, Books on Demand, 2013 |
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| and , Les hôtels de Saas-Fee sous la loupe (2008), in: Le Nouvelliste |
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| , , , , and , Issues of the integrated development of tourist destinations on the basis of the blockchain : a qualitative survey carried out in Switzerland, in: Proceedings of the 2nd International Conference on Digital, Innovation, Entrepreneurship and Financing (DIF‘2019) conference, Valencia, 2019 |
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| , , , , , and , Blockchain Technology in the Tourism Industry: New Perspectives in Switzerland (2022), in: Journal of Innovation Economics & Management 2022/1, 37(65-90) |
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| , , and , eFitness Benchmarking: Erfahrungsbericht zur Rolle von Benchmarking und Qualifizierungsinitiativen in der Nutzung der neuen Informations- und Kommunikationstechnologien im Tourismus. (2009), in: Zeitschrift für Tourismuswissenschaft, 2:1(190-196) |
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| , , and , Le crowdfunding : une opportunité pour le tourisme (2015), in: Livre Blanc : le crowdfunding en Suisse 2015(33-34) |
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| , , and , Crowdfunded Tourism Activities: Study on the Direct Impact of Swiss Crowdfunding Platforms on the Tourism Industry, Travel & Tourism Research Association 2015 European Chapter Conference, Innsbruck, Austria, TTRA European Chapter, 2015 |
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| , and , The Emerald Handbook of Entrepreneurship in Tourism, Travel and Hospitality: Skills for Successful Ventures, chapter Crowdsourcing for tourism ventures, EMERALD Publishing, UK, 2018 |
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| and , Structural resources or managerial cognition? Explaining hoteliers’ perceived impact of artificial intelligence in hospitality (2026), in: International Journal of Hospitality Management, 39:104788 |
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| , , and , The rise of regenerative hospitality (2024), in: Journal of Tourism Futures, 10:1(6-20) |
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| , , and , Internet Implementation Leapfrogging and Website Performance, Australian & New Zealand Marketing Academy (ANZMAC), Australian & New Zealand Marketing Academy (ANZMAC), 2009 |
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| , , and , Marketing and Sustainable Tourism in Alpine Destinations (2011), in: New Challenges in Tourism Promotion: Tackling High Competition and Multimedia Changes, Berlin, Erich Schmidt Verlag(6-18, 155-169) |
| and , Wer besitzt unsere Fünfsterne-Hotels? Neue Studie zeigt erstmals Hintergründe der Schweizer Luxushotellerie auf. (2012), in: Hotelier(58-62) |
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| , and , Hébergement touristique: rénover, mais pour qui ? Analyse stratégique, attentes des hôtes et conséquences pour le secteur, HES-SO Valais-Wallis / Observatoire valaisan du tourisme, 2015 |
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| , , and , City Eye: Accessibility for All, in: Proceedings of the 9th International Conference on Theory and Practice of Electronic Governance (ICEGOV), Montevideo, Uruguay, pages 350-351, ACM Press, 2016 |
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| , , , , , , and , Improving Performance in Small and Medium-Sized Hotels: The Swiss Experience (2001), in: Travel & Tourism Analyst, 5 |
| , and , Are all luxury guests the same? A benefit segmentation of 5-star hotel customers (2025), in: Journal of Hospitality and Tourism Insights, 8:11(39-54) |
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| , and , Examining challenges and opportunities related to unconventional data sources for sustainable tourism (2025), in: Mondes du Tourisme, 27 |
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| , and , Unique landscapes: How online travel reviews reveal the Lavaux visitor experienc, VIII International Congress on Mountain and Steep Slopes Viticulture, Montreux, Switzerland, CERVIM, 2026 |
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| , and , Shaping the future communication and marketing strategies for the senior citizien travelers: Implications of an exploratory study for Swiss tourism and hospitality service providers., The Hague Hotel School, Ecole Hoteliere Lausanne, 2009 |
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| , and , From Disintermediation to Digital Reintermediation: Evidence from Madrid Hotels and European Benchmark Studies (2026), in: Tourism and Hospitality, 7:9(261) |
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| , and , An investigation of Motivation to Share Online Content by Young Travelers - Why and Where., in: Information and Communication Technologies in Tourism 2010, pages 466-478, Springer-Verlag, Wien New-York, 2010 |
| and , Information Requirements of Hotel Guests for Location Based Services: Identifying Characteristic Segments., Springer-Verlag, 2006 |
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| , and , Quality Clusters: Dimensions of Email Responses by Luxury Hotels (2007), in: International Journal of Hospitality Management, 26:3(743 - 747) |
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| , and , Investigating the evolution of hotel Internet Adoption (2006), in: Journal of Information Technology and Tourism, 8:3-4(161-177) |
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| and , Exploring Email Service Quality (EMSQ) Factors., Springer-Verlag, Wien New-Qork, 2007 |
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| , and , Cityzen: a Social Platform for Cultural Heritage Focused Tourism, in: Proceedings of the International ACM Conference on Management of Digital EcoSystems (MEDES'16), Hendaye (France), pages 1-8, 2016 |
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| , , , and , La poubelle, nouvel outil statistique (2008), in: Le Nouvelliste |
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| , , and , The interactive effects of online reviews on the determinants of Swiss hotel performance: A neural network analysis (2015), in: Tourism Management:50(pp. 130-141) |
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| , , , , and , ORCHESTRATING TOURISM ACTORS' NETWORK VIA THE "N-1 N+1 TOUCHPOINTS" ALGORITHM: A B2B CHATBOT TO IMPROVE CUSTOMERS JOURNEYS, in: Proceedings of the 19th International Conference e-Society, 2021 |
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| and , Investigation of substitution effects and adoption patterns across hotel distribution channels. A multigeneration perspective, pages p.11, AIEST, 64th AIEST Conference, Plzen, 2014 |
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| and , Investigation of substitution effects and adoption patterns across hotel distribution channels: A multi-generation perspective, in: ISF 2014 Proceedings, The International Institute of Forecasters, pages p. 59, 2014 |
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| and , The impact of website adoption on enterprise performance: The case of Valais hospitality industry, Forthcoming Special Issue (2008), in: Journal of Technology Management, "" |
| and , Beyond “Eureka!“: Adoption of Internet Innovations by the Swiss Hospitality Sector (2005), in: EHLITE Magazine, Issue #9(31 - 33) |
| and , Más allá de “Eureka !”: Evolución, avances y estancamientos observados en la utilización de la tecnología de La Red en el sector hotelero, in: XV Congreso Conferencia Panamericana de escuelas de hotelería gastronomia y turismo., 2005 |
| , , , and , Exogenous factors related to the adoption of an innovation: Domain Name Registration in the Swiss hospitality industry, 2005 |
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| , and , Does the number of visitors to a tourism regional WebSite show any link with weather conditions?, 2007 |
| , and , The impact of website adoption on enterprise performance: The case of Valais hospitality industry., 2009 |
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| , and , The impact of website adoption on enterprise performance: The case of Valais’ hospitality industry, Travel & Tourism Research Association(TTRA) European Chapter, in: Proceedings of the Travel Research Association Europe 2007, pages 199 - 208, 2007 |
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| , and , Internet Adoption by Swiss Hotels: The Dynamics of Domain Name Registration, in: Proceedings of the ENTER Conference 2004, Cairo, Egypt, Frew, A. (ed.): Information and Communication Technologies in Tourism, Springer-Verlag, Wien-New York, 479-488, 2004 |
| , and , Investigating website performance in Valais' hospitality industry., in: Marketing Efficiency in tourism. Coping with volatile demand. International Tourism Research and Concepts, pages 131 - 142, Erich Schmidt Verlag, Berling, 2006 |
| and , The Case of Switzerland during the last 20 years, chapter Part 3. Destination Research : Management and Governance, pages 175-201, Springer Gabler, 2015 |
[DOI] |
| , and , Productivity measures in tourism: A case study of 19 destinations in the canton of Valais, Switzerland, in: International Association of experts in Tourism, Macao, 2007 |