Palavras-chave:
- 5 Sterne
- Absichtserklärung
- Accessibility information
- adopter categories
- Akquisition
- alpine
- Anlagemotivationen
- artificial neural network
- Auberge
- ausländische Investoren
- Austria
- Baby boomers
- Bass diffusion models
- Bass-Rogers model
- Betreiber
- blockchain
- channel management
- chatbots
- click path maps
- Cluster analysis
- communication
- communication technology
- competition
- Completion Accounts
- consumer behavior
- Crowdfunding
- crowdsourcing
- Cultural heritage
- customer focus
- Customer service
- Czech Republic
- Deals
- determinants of performance
- diffusion of innovation
- Disabled travel
- distribution
- DMO websites
- domain name registration
- Due Diligence
- e
- E-Governance
- e-loyalty
- e-satisfaction
- e-services
- e-tourism
- efficiency
- Eigentümer
- Eigentumsverhältnisse
- Email responses
- Entrepreneurship
- Entwickler
- eTourism
- external/internal channels
- Familie
- Finanzinvestor
- Fisher-Pry model
- forecasting
- Franchise
- fünfsterne-Hotels
- fusion
- gamification
- Geheimhaltungsvereinbarung
- Geschäftsführung
- hébergement
- hierarchy
- HolidayCheck
- hospitality
- Hospitality industry
- hospitality marketing
- hotel
- hotel industry
- hotel review platforms
- Hotel web sites
- Hotelier
- Hotellerie
- Hôtellerie
- HTTP
- IDS
- Impact analysis
- Industry focus group
- information technology
- Inhaber
- Inhaberstruktur
- Inkrafttreten
- Internet
- Internet implementation
- Investissement
- Investitionen
- Investor
- Investorentypen
- Kaufpreis
- Kaufvertrag
- key success factors
- leapfrogging
- Linked Data
- location based services
- Locked-box
- log file analysis
- Luxury hotels
- luxushotellerie
- marketing
- marketing research
- Mäzen
- Mieter
- mobile application
- multimedia
- mystery guest survey
- Nachfolgeregelung
- nachhaltiges EBITDA
- Nettofinanzverbindlichkeiten
- Nettoumlaufvermögen
- observatoire valaisan du tourisme
- online
- online booking
- online distribution
- online reviews
- OTA
- Pächter
- Performance indicator
- post-purchase behaviour
- process
- professional skills
- promotion
- RevPAR
- Schweiz
- semantic web
- senior
- Senior citizens
- service
- Service Quality
- SERVQUAL
- small hotels
- Social chatbots
- social media
- social web
- Stratege
- strategy
- substitution effects
- Suisse
- sustainable
- Swiss hotels
- Switzerland
- Systematic Review
- Time series analysis
- tourism
- Tourism academia
- Tourism destination
- Tourism industry
- training
- Transaktion
- transparency
- traveler
- TripAdvisor
- Trust
- Übernahme
- UGC
- URL
- user-generated content
- Verkaufsvertrag
- Vertragsvollzug
- Virtual Agents
- Virtual Assistants
- virtual concierge
- Web 2.0
- web 2.0 penetration
- Website adoption
- website evaluation
- website performance
- Zeichnung
Publications of Roland Schegg sorted by title
E
| , , , and , Exogenous factors related to the adoption of an innovation: Domain Name Registration in the Swiss hospitality industry, 2005 |
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| , , and , Exploring Email Service Quality (EMSQ) Factors, in: Information and Communication Technologies in Tourism 2007, 2006 |
| and , Exploring Email Service Quality (EMSQ) Factors., Springer-Verlag, Wien New-Qork, 2007 |
[DOI] [URL] |
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| and , Five star treatment? E-mail Customer Service by International Luxury Hotels (2003), in: Information Technology and Tourism, 6 (2)(99 - 112) |
| and , Forschungsprojekt Internet/ Das Potential des Internet wird gemäss den Ergebnissen der EHL-Forschung noch viel zu wenig genutzt. Das Forschungsprojekt zeigt, wo die Defizite liegen (2001), in: Hotel+Tourismus Revue, 26(11 -) |
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| , and , Guten Tag? Bonjour? Buon Giorno? Bun di? Electronic Customer Service in the Swiss Hotel Industry, in: "", páginas 1 - 17, 2002 |
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| , and , Hébergement touristique: rénover, mais pour qui ? Analyse stratégique, attentes des hôtes et conséquences pour le secteur, HES-SO Valais-Wallis / Observatoire valaisan du tourisme, 2015 |
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| , , and , Hotel-Invest-Net: un outil d’aide à la décision d’investissement stratégique dans Internet pour l’hôtellerie suisse, 2004 |
| and , Hotel-Website-Benchmarking 2004. Online-Service hat sich etwas verbessert (2004), in: Hotel+Tourismus Revue, 22/23(5 - 5) |
| and , Hotelleistungen in Privatkliniken: die Perspektive des Patienten (2006), in: Clinicum, 4(2 - 5) |
| and , Hotellerie nutzt die Dynamik des Webs (2003), in: Hotel+Tourismus Revue, 24(5 - 5) |
[URL] |
| and , Hotels im Internet / Web-Auftritt braucht gute Links (2002), in: Hotel+Tourismus Revue, 12(11 - 11) |
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| and , Hotels weniger auf Internet als andere KMU (2002), in: Hotel+Tourismus Revue, ""(10 - 10) |
I
| and , Improving Hotel Websites through Log File Analysis (2005), in: Ehlite Magazine, Issue#9(12 - 14) |
| , , , , , , and , Improving Performance in Small and Medium-Sized Hotels: The Swiss Experience (2001), in: Travel & Tourism Analyst, 5 |
| and , Information Requirements of Hotel Guests for Location Based Services: Identifying Characteristic Segments., Springer-Verlag, 2006 |
[DOI] [URL] |
| and , Internet / Près d’un hôtel de luxe sur trois ne répond pas aux e-mails. Souple, rapide et avantageux le courrier électronique doit être mieux exploité. Trop d’hôtels négligent les e-mails (2002), in: Hotel+Tourismus Revue, 35(5 - 5) |
| , and , Internet Adoption by Swiss Hotels: The Dynamics of Domain Name Registration, in: Proceedings of the ENTER Conference 2004, Cairo, Egypt, Frew, A. (ed.): Information and Communication Technologies in Tourism, Springer-Verlag, Wien-New York, 479-488, 2004 |
| , , and , Internet Implementation Leapfrogging and Website Performance, Australian & New Zealand Marketing Academy (ANZMAC), Australian & New Zealand Marketing Academy (ANZMAC), 2009 |
[URL] |
| , and , Internet und E-Business. Prüfbar: Wie gut ist die Online-Strategie? (2004), in: Hotel+Tourismus Revue, 49(20 - 20) |
| , , and , Internet Use by Hospitality SMEs in Alpine Destination, Springer-Verlag, 2007 |
| , , and , Internet Use by Hospitality SMEs in Alpine Destinations, in: Information and Communication Technologies in Tourism 2007, 2006 |
| and , Internet-Buchungen / Hotel-Websites müssen buchbar sein (2002), in: Hotel+Tourismus Revue, 3(10 - 10) |
| and , Internet-Präsenz der Schweizer Hotellerie / Vier von zehn Schweizer Hotels haben schon eine eigene Website / Hotels weniger auf Internet als andere KMU (2002), in: Hotel+Tourismus Revue, 1(10 - 10) |
| , , and , Investigating Domain Name Diffusion across Swiss Accommodation Enterprises, Springer Verlag, Wien, 2005 |
[DOI] [URL] |
| , and , Investigating Domain Name Diffusion across Swiss Municipalities, in: 25th International Symposium on Forecasting, San Antonio, TX (USA), 2005 |
| , and , Investigating the evolution of hotel Internet Adoption (2006), in: Journal of Information Technology and Tourism, 8:3-4(161-177) |
[URL] |
| , and , Investigating website performance in Valais' hospitality industry., in: Marketing Efficiency in tourism. Coping with volatile demand. International Tourism Research and Concepts, páginas 131 - 142, Erich Schmidt Verlag, Berling, 2006 |
| and , Investigation of substitution effects and adoption patterns across hotel distribution channels. A multigeneration perspective, páginas p.11, AIEST, 64th AIEST Conference, Plzen, 2014 |
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| and , Investigation of substitution effects and adoption patterns across hotel distribution channels: A multi-generation perspective, in: ISF 2014 Proceedings, The International Institute of Forecasters, páginas p. 59, 2014 |
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| and , Investorentrends und -strategien in des Luxushotellerie (2015), in: ImmoInvest - Das Schweizer Magazin für Standorte und Immobilien:S-P/15(pp. 41-42) |
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| , , , , and , Issues of the integrated development of tourist destinations on the basis of the blockchain : a qualitative survey carried out in Switzerland, in: Proceedings of the 2nd International Conference on Digital, Innovation, Entrepreneurship and Financing (DIF‘2019) conference, Valencia, 2019 |
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J
| and , Jeder Servicefehler schadet dem Image. Folge 3: Reservierungsanfragen. (2005), in: Österreichische Gewerbe-Zeitung ÖGZ, 16(6 -) |
K
| and , Klassische und Social Media Marktforschung im Vergleich - eine Fallstudie mit Daten von Hotelbewertungsplattformen., LID-Verlag, 2009 |
| and , Kunden-Feedback verbessert die Websites - Analyse der Website-Zugriffe (2005), in: Hotel+Tourismus Revue, 14 |
L
| , , , and , La poubelle, nouvel outil statistique (2008), in: Le Nouvelliste |
[URL] |
| , , and , Le crowdfunding : une opportunité pour le tourisme (2015), in: Livre Blanc : le crowdfunding en Suisse 2015(33-34) |
[URL] |
| and , Les hôtels de Saas-Fee sous la loupe (2008), in: Le Nouvelliste |
[URL] |
| , , , , and , Leveraging inter-tourists interactions via chatbots to bridge academia, tourism industries and future societies (2021), in: Journal of Tourism Futures |
[DOI] [URL] |
| , Löhne in der Schweizer Hotellerie: Vernachlässigte „Fringe Benefits“ (2004), in: EHLITE Magazine, Issue #5(9 - 13) |
M
| , , and , Marketing and Sustainable Tourism in Alpine Destinations (2011), in: New Challenges in Tourism Promotion: Tackling High Competition and Multimedia Changes, Berlin, Erich Schmidt Verlag(6-18, 155-169) |
| and , Más allá de “Eureka !”: Evolución, avances y estancamientos observados en la utilización de la tecnología de La Red en el sector hotelero, in: XV Congreso Conferencia Panamericana de escuelas de hotelería gastronomia y turismo., 2005 |
| , , and , Mass Media in the Web 2.0 era., International Telecommunication Society, 4th Africa-Asia-Australasia Regional Conference, Perth, Western Australia, 2009 |
[URL] |