Five star treatment? E-mail Customer Service by International Luxury Hotels
| Type of publication: | Article |
| Citation: | HEVS166 |
| Journal: | Information Technology and Tourism |
| Volume: | 6 (2) |
| Year: | 2003 |
| Pages: | 99 - 112 |
| Keywords: | |
| Authors | |
| Added by: | [] |
| Total mark: | 0 |
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