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Five star treatment? E-mail Customer Service by International Luxury Hotels
Tipo de publicação: Artigo
Citação: HEVS166
Journal: Information Technology and Tourism
Volume: 6 (2)
Ano: 2003
Páginas: 99 - 112
Palavras-chave:
Autores Schegg, Roland
Murphy, Jamie
Adicionado por: []
Total mark: 0
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