Keywords:
- 5 Sterne
- Absichtserklärung
- Accessibility information
- adopter categories
- Akquisition
- alpine
- Anlagemotivationen
- artificial neural network
- Auberge
- ausländische Investoren
- Austria
- Baby boomers
- Bass diffusion models
- Bass-Rogers model
- Betreiber
- blockchain
- channel management
- chatbots
- click path maps
- Cluster analysis
- communication
- communication technology
- competition
- Completion Accounts
- consumer behavior
- Crowdfunding
- crowdsourcing
- Cultural heritage
- customer focus
- Customer service
- Czech Republic
- Deals
- determinants of performance
- diffusion of innovation
- Disabled travel
- distribution
- DMO websites
- domain name registration
- Due Diligence
- e
- E-Governance
- e-loyalty
- e-satisfaction
- e-services
- e-tourism
- efficiency
- Eigentümer
- Eigentumsverhältnisse
- Email responses
- Entrepreneurship
- Entwickler
- eTourism
- external/internal channels
- Familie
- Finanzinvestor
- Fisher-Pry model
- forecasting
- Franchise
- fünfsterne-Hotels
- fusion
- gamification
- Geheimhaltungsvereinbarung
- Geschäftsführung
- hébergement
- hierarchy
- HolidayCheck
- hospitality
- Hospitality industry
- hospitality marketing
- hotel
- hotel industry
- hotel review platforms
- Hotel web sites
- Hotelier
- Hotellerie
- Hôtellerie
- HTTP
- IDS
- Impact analysis
- Industry focus group
- information technology
- Inhaber
- Inhaberstruktur
- Inkrafttreten
- Internet
- Internet implementation
- Investissement
- Investitionen
- Investor
- Investorentypen
- Kaufpreis
- Kaufvertrag
- key success factors
- leapfrogging
- Linked Data
- location based services
- Locked-box
- log file analysis
- Luxury hotels
- luxushotellerie
- marketing
- marketing research
- Mäzen
- Mieter
- mobile application
- multimedia
- mystery guest survey
- Nachfolgeregelung
- nachhaltiges EBITDA
- Nettofinanzverbindlichkeiten
- Nettoumlaufvermögen
- observatoire valaisan du tourisme
- online
- online booking
- online distribution
- online reviews
- OTA
- Pächter
- Performance indicator
- post-purchase behaviour
- process
- professional skills
- promotion
- RevPAR
- Schweiz
- semantic web
- senior
- Senior citizens
- service
- Service Quality
- SERVQUAL
- small hotels
- Social chatbots
- social media
- social web
- Stratege
- strategy
- substitution effects
- Suisse
- sustainable
- Swiss hotels
- Switzerland
- Systematic Review
- Time series analysis
- tourism
- Tourism academia
- Tourism destination
- Tourism industry
- training
- Transaktion
- transparency
- traveler
- TripAdvisor
- Trust
- Übernahme
- UGC
- URL
- user-generated content
- Verkaufsvertrag
- Vertragsvollzug
- Virtual Agents
- Virtual Assistants
- virtual concierge
- Web 2.0
- web 2.0 penetration
- Website adoption
- website evaluation
- website performance
- Zeichnung
Publications of Roland Schegg sorted by recency
| , , and , Internet Implementation Leapfrogging and Website Performance, Australian & New Zealand Marketing Academy (ANZMAC), Australian & New Zealand Marketing Academy (ANZMAC), 2009 |
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| , , and , eService by Swiss and Austrian Hotels: Does Language Matter?, Springer-Verlag, 2006 |
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| and , Les hôtels de Saas-Fee sous la loupe (2008), in: Le Nouvelliste |
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| and , The impact of website adoption on enterprise performance: The case of Valais hospitality industry, Forthcoming Special Issue (2008), in: Journal of Technology Management, "" |
| , , and , An Exploratory Field Study of Web 2.0 in Tourism, Springer Verlag, Wien - New York, 2008 |
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| , , and , eFitness Benchmarking: Erfahrungsbericht zur Rolle von Benchmarking und Qualifizierungsinitiativen in der Nutzung der neuen Informations- und Kommunikationstechnologien im Tourismus. (2009), in: Zeitschrift für Tourismuswissenschaft, 2:1(190-196) |
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| , , , and , La poubelle, nouvel outil statistique (2008), in: Le Nouvelliste |
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| , , and , Internet Use by Hospitality SMEs in Alpine Destination, Springer-Verlag, 2007 |
| , and , The impact of website adoption on enterprise performance: The case of Valais’ hospitality industry, Travel & Tourism Research Association(TTRA) European Chapter, in: Proceedings of the Travel Research Association Europe 2007, pages 199 - 208, 2007 |
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| , and , Does the number of visitors to a tourism regional WebSite show any link with weather conditions?, 2007 |
| , and , Productivity measures in tourism: A case study of 19 destinations in the canton of Valais, Switzerland, in: International Association of experts in Tourism, Macao, 2007 |
| and , Internet-Präsenz der Schweizer Hotellerie / Vier von zehn Schweizer Hotels haben schon eine eigene Website / Hotels weniger auf Internet als andere KMU (2002), in: Hotel+Tourismus Revue, 1(10 - 10) |
| and , Beyond “Eureka!“: Adoption of Internet Innovations by the Swiss Hospitality Sector (2005), in: EHLITE Magazine, Issue #9(31 - 33) |
| and , Design und Vernetzung bringen Erfolg. (2003), in: Hotel+Tourismus Revue, 25(11 -) |
| and , Jeder Servicefehler schadet dem Image. Folge 3: Reservierungsanfragen. (2005), in: Österreichische Gewerbe-Zeitung ÖGZ, 16(6 -) |
| and , Telefon hält noch die Vorrangstellung. Folge 2: Reservierungsanfragen. (2005), in: Österreichische Gewerbe-Zeitung ÖGZ, 15(10 -) |
| and , Prägender Eindruck beim Gast. Folge 1: Reservierungsanfragen. (2005), in: Österreichische Gewerbe-Zeitung ÖGZ, 14(3 - 3) |
| , and , The State of Electronic Customer Service in the Tunisian Hotel Industry, in: Proceeding of the 7th Association Information Management Conference in Hammamet, Tunisia, 2002 |
| , and , Guten Tag? Bonjour? Buon Giorno? Bun di? Electronic Customer Service in the Swiss Hotel Industry, in: "", pages 1 - 17, 2002 |
| , and , E-Mail Customer Service by Upscale International Hotels, in: Information and Communication Technologies in Tourism, pages 20 - 28, 2003 |
| , , , and , Exogenous factors related to the adoption of an innovation: Domain Name Registration in the Swiss hospitality industry, 2005 |
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| , , and , Internet Use by Hospitality SMEs in Alpine Destinations, in: Information and Communication Technologies in Tourism 2007, 2006 |
| , , and , Exploring Email Service Quality (EMSQ) Factors, in: Information and Communication Technologies in Tourism 2007, 2006 |
| , and , Quality Clusters: Dimensions of Email Responses by Luxury Hotels (2007), in: International Journal of Hospitality Management, 26:3(743 - 747) |
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| , and , Investigating the evolution of hotel Internet Adoption (2006), in: Journal of Information Technology and Tourism, 8:3-4(161-177) |
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| , and , An Investigation of Hotel Room Rates across Direct Channels (2006), in: Journal of Information Technology and Tourism, Vol. 8 No. 2(105 - 119) |
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| and , Technique de communication dans les hôtels suisses. Un accès au web dans neuf hôtels sur dix. (2006), in: Hotel+Tourismus Revue, 17(5 - 5) |
| and , Hotelleistungen in Privatkliniken: die Perspektive des Patienten (2006), in: Clinicum, 4(2 - 5) |
| and , Information Requirements of Hotel Guests for Location Based Services: Identifying Characteristic Segments., Springer-Verlag, 2006 |
[DOI] [URL] |
| , and , Investigating website performance in Valais' hospitality industry., in: Marketing Efficiency in tourism. Coping with volatile demand. International Tourism Research and Concepts, pages 131 - 142, Erich Schmidt Verlag, Berling, 2006 |
| and , Forschungsprojekt Internet/ Das Potential des Internet wird gemäss den Ergebnissen der EHL-Forschung noch viel zu wenig genutzt. Das Forschungsprojekt zeigt, wo die Defizite liegen (2001), in: Hotel+Tourismus Revue, 26(11 -) |
| , and , Benchmarking Internet Use for the the Marketing of Swiss Hotels, in: Proceedings of the ENTER conference 2002, Innsbruck, Austria, Wöber, K.W., A.J. & & Hitz, M. (eds.) : Information and Communications Technologies in Tourism, Editor, Springer-Verlag, Wien-New York, p. 294-302, 2002 |
| , Mehr Hotel-Websites geben Euro-Preise an (2002), in: Hotel+Tourismus Revue, 18(4 - 4) |
| and , Internet / Près d’un hôtel de luxe sur trois ne répond pas aux e-mails. Souple, rapide et avantageux le courrier électronique doit être mieux exploité. Trop d’hôtels négligent les e-mails (2002), in: Hotel+Tourismus Revue, 35(5 - 5) |
| , , and , Benchmarks of Website Design and Marketing by Swiss Hotels, in: Information Technology & Tourism, pages 73 - 89, 2002 |
| and , Internet-Buchungen / Hotel-Websites müssen buchbar sein (2002), in: Hotel+Tourismus Revue, 3(10 - 10) |
| and , E-mail customer service in the hospitality industry (2003), in: Hotelmarketing, "" |
| and , Answering e-mails matters, Competitive Advantages in the Hotel Industry through Quality Services (2003), in: EHLITE Magazine, Issue #2 |
| and , Energiesparen. Optimierung des Verbrauchs lohnt sich (2003), in: Hotel+Tourismus Revue, 45(17 - 17) |