Reaching Citizens’ Engagement by Services: Swiss Use Case
| Art der Publikation: | Artikel |
| Zitat: | |
| Zeitschrift: | Information |
| Band: | 7 |
| Nummer: | 4 |
| Jahr: | 2016 |
| Monat: | November |
| URL: | http://www.mdpi.com/2078-2489/... |
| Abriss: | Collaboration with citizens and users plays an increasing role in the transformation of public services towards new forms of production and delivery. Thus there is a need to modernize the civil service to accelerate innovation in governments, as civil servants will also have an important role to play. Digital civic engagement platforms can provide a more attractive and accessible means for participation. We believe that neither an exclusive top-down approach nor a bottom-up approach can address the current needs. Instead a hybrid approach should be designed. This paper presents a novel approach to address the issue of current civic disengagement. This approach is illustrated through four different use cases in the Swiss context. |
| Schlagworte: | citizen engagement, services, trust and transparency |
| Autoren | |
| Hinzugefügt von: | [] |
| Gesamtbewertung: | 0 |
|
Anhänge
|
|
|
|
|
Notizen
|
|
|
|
|
|
Themen
|
|
|
|
