Keywords:
- 5 Sterne
- Absichtserklärung
- Accessibility information
- adopter categories
- Akquisition
- alpine
- Anlagemotivationen
- artificial neural network
- Auberge
- ausländische Investoren
- Austria
- Baby boomers
- Bass diffusion models
- Bass-Rogers model
- Betreiber
- blockchain
- channel management
- chatbots
- click path maps
- Cluster analysis
- communication
- communication technology
- competition
- Completion Accounts
- consumer behavior
- Crowdfunding
- crowdsourcing
- Cultural heritage
- customer focus
- Customer service
- Czech Republic
- Deals
- determinants of performance
- diffusion of innovation
- Disabled travel
- distribution
- DMO websites
- domain name registration
- Due Diligence
- e
- E-Governance
- e-loyalty
- e-satisfaction
- e-services
- e-tourism
- efficiency
- Eigentümer
- Eigentumsverhältnisse
- Email responses
- Entrepreneurship
- Entwickler
- eTourism
- external/internal channels
- Familie
- Finanzinvestor
- Fisher-Pry model
- forecasting
- Franchise
- fünfsterne-Hotels
- fusion
- gamification
- Geheimhaltungsvereinbarung
- Geschäftsführung
- hébergement
- hierarchy
- HolidayCheck
- hospitality
- Hospitality industry
- hospitality marketing
- hotel
- hotel industry
- hotel review platforms
- Hotel web sites
- Hotelier
- Hotellerie
- Hôtellerie
- HTTP
- IDS
- Impact analysis
- Industry focus group
- information technology
- Inhaber
- Inhaberstruktur
- Inkrafttreten
- Internet
- Internet implementation
- Investissement
- Investitionen
- Investor
- Investorentypen
- Kaufpreis
- Kaufvertrag
- key success factors
- leapfrogging
- Linked Data
- location based services
- Locked-box
- log file analysis
- Luxury hotels
- luxushotellerie
- marketing
- marketing research
- Mäzen
- Mieter
- mobile application
- multimedia
- mystery guest survey
- Nachfolgeregelung
- nachhaltiges EBITDA
- Nettofinanzverbindlichkeiten
- Nettoumlaufvermögen
- observatoire valaisan du tourisme
- online
- online booking
- online distribution
- online reviews
- OTA
- Pächter
- Performance indicator
- post-purchase behaviour
- process
- professional skills
- promotion
- RevPAR
- Schweiz
- semantic web
- senior
- Senior citizens
- service
- Service Quality
- SERVQUAL
- small hotels
- Social chatbots
- social media
- social web
- Stratege
- strategy
- substitution effects
- Suisse
- sustainable
- Swiss hotels
- Switzerland
- Systematic Review
- Time series analysis
- tourism
- Tourism academia
- Tourism destination
- Tourism industry
- training
- Transaktion
- transparency
- traveler
- TripAdvisor
- Trust
- Übernahme
- UGC
- URL
- user-generated content
- Verkaufsvertrag
- Vertragsvollzug
- Virtual Agents
- Virtual Assistants
- virtual concierge
- Web 2.0
- web 2.0 penetration
- Website adoption
- website evaluation
- website performance
- Zeichnung
Publications of Roland Schegg
2009
| and , Klassische und Social Media Marktforschung im Vergleich - eine Fallstudie mit Daten von Hotelbewertungsplattformen., LID-Verlag, 2009 |
| , , and , Mass Media in the Web 2.0 era., International Telecommunication Society, 4th Africa-Asia-Australasia Regional Conference, Perth, Western Australia, 2009 |
[URL] |
| , and , Shaping the future communication and marketing strategies for the senior citizien travelers: Implications of an exploratory study for Swiss tourism and hospitality service providers., The Hague Hotel School, Ecole Hoteliere Lausanne, 2009 |
[URL] |
| , and , The impact of website adoption on enterprise performance: The case of Valais hospitality industry., 2009 |
[URL] |
| , , and , Web 2.0 implementation: A comparison of tourism versus online newspapers., in: Journal of Information Technology and Tourism (JITT) Workshop El Gouda, Egypt, Second Arab International Conference for eTourism and eCommerce, 2009 |
[URL] |
2008
| , , and , An Exploratory Field Study of Web 2.0 in Tourism, Springer Verlag, Wien - New York, 2008 |
[URL] |
| , , , and , La poubelle, nouvel outil statistique (2008), in: Le Nouvelliste |
[URL] |
| and , Les hôtels de Saas-Fee sous la loupe (2008), in: Le Nouvelliste |
[URL] |
| and , The impact of website adoption on enterprise performance: The case of Valais hospitality industry, Forthcoming Special Issue (2008), in: Journal of Technology Management, "" |
| , Web 2.0 - Das Internet des Kunden (2008), in: Businessmagazin für Gastronomie und Hotellerie, Edition 1/08,(p. 65.) |
2007
| , and , Does the number of visitors to a tourism regional WebSite show any link with weather conditions?, 2007 |
| and , Exploring Email Service Quality (EMSQ) Factors., Springer-Verlag, Wien New-Qork, 2007 |
[DOI] [URL] |
| , , and , Internet Use by Hospitality SMEs in Alpine Destination, Springer-Verlag, 2007 |
| , and , Productivity measures in tourism: A case study of 19 destinations in the canton of Valais, Switzerland, in: International Association of experts in Tourism, Macao, 2007 |
| , and , Quality Clusters: Dimensions of Email Responses by Luxury Hotels (2007), in: International Journal of Hospitality Management, 26:3(743 - 747) |
[URL] |
| , and , The impact of website adoption on enterprise performance: The case of Valais’ hospitality industry, Travel & Tourism Research Association(TTRA) European Chapter, in: Proceedings of the Travel Research Association Europe 2007, pages 199 - 208, 2007 |
[URL] |
2006
| , and , An Investigation of Hotel Room Rates across Direct Channels (2006), in: Journal of Information Technology and Tourism, Vol. 8 No. 2(105 - 119) |
[URL] |
| , , and , eService by Swiss and Austrian Hotels: Does Language Matter?, Springer-Verlag, 2006 |
[DOI] [URL] |
| , , and , Exploring Email Service Quality (EMSQ) Factors, in: Information and Communication Technologies in Tourism 2007, 2006 |
| and , Hotelleistungen in Privatkliniken: die Perspektive des Patienten (2006), in: Clinicum, 4(2 - 5) |
| and , Information Requirements of Hotel Guests for Location Based Services: Identifying Characteristic Segments., Springer-Verlag, 2006 |
[DOI] [URL] |
| , , and , Internet Use by Hospitality SMEs in Alpine Destinations, in: Information and Communication Technologies in Tourism 2007, 2006 |
| , and , Investigating the evolution of hotel Internet Adoption (2006), in: Journal of Information Technology and Tourism, 8:3-4(161-177) |
[URL] |
| , and , Investigating website performance in Valais' hospitality industry., in: Marketing Efficiency in tourism. Coping with volatile demand. International Tourism Research and Concepts, pages 131 - 142, Erich Schmidt Verlag, Berling, 2006 |
| and , Technique de communication dans les hôtels suisses. Un accès au web dans neuf hôtels sur dix. (2006), in: Hotel+Tourismus Revue, 17(5 - 5) |
2005
| and , Besucherverhalten im Internet. „Fingerabdrücke“ auf Hotel-Websites (2005), in: Hotel+Tourismus Revue, 14(14 - 14) |
| and , Beyond “Eureka!“: Adoption of Internet Innovations by the Swiss Hospitality Sector (2005), in: EHLITE Magazine, Issue #9(31 - 33) |
| , , and , E-Satisfaction and E-Loyalty, Springer Verlag, Wien, 2005 |
[DOI] [URL] |
| , , , and , Exogenous factors related to the adoption of an innovation: Domain Name Registration in the Swiss hospitality industry, 2005 |
[URL] |
| and , Improving Hotel Websites through Log File Analysis (2005), in: Ehlite Magazine, Issue#9(12 - 14) |
| , , and , Investigating Domain Name Diffusion across Swiss Accommodation Enterprises, Springer Verlag, Wien, 2005 |
[DOI] [URL] |
| , and , Investigating Domain Name Diffusion across Swiss Municipalities, in: 25th International Symposium on Forecasting, San Antonio, TX (USA), 2005 |
| and , Jeder Servicefehler schadet dem Image. Folge 3: Reservierungsanfragen. (2005), in: Österreichische Gewerbe-Zeitung ÖGZ, 16(6 -) |
| and , Kunden-Feedback verbessert die Websites - Analyse der Website-Zugriffe (2005), in: Hotel+Tourismus Revue, 14 |
| and , Más allá de “Eureka !”: Evolución, avances y estancamientos observados en la utilización de la tecnología de La Red en el sector hotelero, in: XV Congreso Conferencia Panamericana de escuelas de hotelería gastronomia y turismo., 2005 |
| and , Prägender Eindruck beim Gast. Folge 1: Reservierungsanfragen. (2005), in: Österreichische Gewerbe-Zeitung ÖGZ, 14(3 - 3) |
| and , Study: Insights from hotel log files, 2005 |
[URL] |
| and , Telefon hält noch die Vorrangstellung. Folge 2: Reservierungsanfragen. (2005), in: Österreichische Gewerbe-Zeitung ÖGZ, 15(10 -) |
| , , and , Using Log File Analysis and Website Assessment to Improve Hospitality Websites, in: Proceedings of the Enter 2005 conference in Innsbruck, Austria, 2005 |
| , , and , Using Log Files to Analyse Visitor Behaviour on Hospitality Web Sites, Springer Verlag, Wien, 2005 |
[DOI] [URL] |
2004
| and , Bearbeitung der Anfragen. E-Mail Handling muss effizienter werden (2004), in: Hotel+Tourismus Revue, 31(5 - 5) |
| , and , Benutzerführung: Websites wie Autos ohne Nummernschild (2004), in: Hotel+Tourismus Revue, 6 |
| and , E-readiness. Un outil d’aide à la décision d’investissement stratégique dans Internet pour l’hôtellerie suisse (2004), in: EHLITE Magazine, Issue #7(51 - 54) |
| , and , E-Satisfaction, E-Loyalty and the Hotel Website (2004), in: EHLITE Magazine, 8(13 - 16) |
| and , Energieeffizienz und CO2-Ausstoss in der Schweizer Hotellerie (2004), in: EHLITE Magazine, 5(18 - 21) |
[URL] |
| , , and , Hotel-Invest-Net: un outil d’aide à la décision d’investissement stratégique dans Internet pour l’hôtellerie suisse, 2004 |
| and , Hotel-Website-Benchmarking 2004. Online-Service hat sich etwas verbessert (2004), in: Hotel+Tourismus Revue, 22/23(5 - 5) |
| , and , Internet Adoption by Swiss Hotels: The Dynamics of Domain Name Registration, in: Proceedings of the ENTER Conference 2004, Cairo, Egypt, Frew, A. (ed.): Information and Communication Technologies in Tourism, Springer-Verlag, Wien-New York, 479-488, 2004 |