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Publications for keyword "service design"
2022
2020
2018
Vincent Grèzes, Randolf Ramseyer, Benjamin Nanchen, Rolf Wilk, Sandra Grèzes and Antoine Perruchoud, Service Design Thinking Methodology For Co-Innovating The User Experience, Chair of Tourism, Hospitality and Gastronomy CETT- University of Barcelona, Barcelona, Smart Tourism Congress Barcelona, 2018
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2017
2016
2013
Arnita Saini, Benjamin Nanchen and Florian Evéquoz, Putting the Customer Back in the Center of SOA with Service Design and User-Centered Design, in: Service-Oriented and Cloud Computing, pages pp 94-103, Springer Berlin Heidelberg, 2013
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2012