[BibTeX] [RIS]
The impact of website adoption on enterprise performance: The case of Valais hospitality industry.
Tipo de publicação: Proceedings
Citação:
Journal: Technovation
Volume: 29
Número: 9
Ano: 2009
Mês: June
Páginas: 625-631
URL: http://www.sciencedirect.com/s...
Resumo: An analysis of 147 Valaisan hotels’ monthly revenue between 1992 and 2003 indicated that website adoption related positively to a performance indicator—Revenue per Available Room or RevPAR. That is, the RevPAR of hotels was higher after adoption than before and hotels with no web presence showed a negative trend in revenues. Furthermore, revenue growth rates were stronger for hotels with their own website than for hotels with a web presence via regional portals. These patterns suggest that Internet technologies have a positive impact on hotel performance, perhaps via improved marketing and distribution.
Palavras-chave: Hospitality industry, Performance indicator, RevPAR, Time series analysis, Website adoption
Autores Scaglione, Miriam
Schegg, Roland
Murphy, Jamie
Adicionado por: []
Total mark: 0
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