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The impact of website adoption on enterprise performance: The case of Valais hospitality industry.
Publicatietype: Proceedings
Citatie:
Tijdschrift: Technovation
Deel: 29
Nummer: 9
Jaar: 2009
Maand: Juni
Pagina's: 625-631
URL: http://www.sciencedirect.com/s...
Samenvatting: An analysis of 147 Valaisan hotels’ monthly revenue between 1992 and 2003 indicated that website adoption related positively to a performance indicator—Revenue per Available Room or RevPAR. That is, the RevPAR of hotels was higher after adoption than before and hotels with no web presence showed a negative trend in revenues. Furthermore, revenue growth rates were stronger for hotels with their own website than for hotels with a web presence via regional portals. These patterns suggest that Internet technologies have a positive impact on hotel performance, perhaps via improved marketing and distribution.
Trefwoorden: Hospitality industry, Performance indicator, RevPAR, Time series analysis, Website adoption
Auteurs Scaglione, Miriam
Schegg, Roland
Murphy, Jamie
Toegevoegd door: []
Totaalscore: 0
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