E-mail Customer Service in the Swiss Hotel Industry
| Type of publication: | Article |
| Citation: | HEVS163 |
| Journal: | Tourism and Hospitality Research |
| Volume: | (4)3 |
| Year: | 2003 |
| Pages: | 197 - 212 |
| Keywords: | |
| Authors | |
| Added by: | [] |
| Total mark: | 0 |
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