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E-mail Customer Service in the Swiss Hotel Industry
Publicatietype: Artikel
Citatie: HEVS163
Tijdschrift: Tourism and Hospitality Research
Deel: (4)3
Jaar: 2003
Pagina's: 197 - 212
Trefwoorden:
Auteurs Schegg, Roland
Frey, Susanne
Murphy, Jamie
Toegevoegd door: []
Totaalscore: 0
Bestanden
    Aantekeningen
      Onderwerpen