A Chatbot engine for personalized health support programmes
| Type of publication: | Inproceedings |
| Citation: | |
| Booktitle: | First Workshop on Chatbot held during the International Conference on Web and Social Media 2018 |
| Year: | 2018 |
| Month: | June |
| Abstract: | Health support programmes require interactive and responsive technologies in order to acquire information from users and interact with them, offering counsel, support, motivation, and fostering behavioural change. This paper introduces a chatbot development engine targeting health programmes in a social environment. The engine has been implemented and deployed for a smoking cessation programme in Switzerland, with hundreds of real users. Details of this implementation and their underlying technologies are presented, as well as ongoing and future challenges. |
| Keywords: | ChatBot, conversational agents, health support |
| Authors | |
| Added by: | [] |
| Total mark: | 0 |
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