TY  - CONF
T1  - A Chatbot engine for personalized health support programmes
A1  - Dubosson, Fabien
A1  - Calbimonte, Jean-Paul
A1  - Schumacher, Michael
TI  - First Workshop on Chatbot held during the International Conference on Web and Social Media 2018
Y1  - 2018
KW  - ChatBot
KW  - conversational agents
KW  - health support
N2  - Health support programmes require interactive and responsive technologies in order to acquire information from users and interact with them, offering counsel, support, motivation, and fostering behavioural change. 
This paper introduces a chatbot development engine targeting health programmes in a social environment. 
The engine has been implemented and deployed for a smoking cessation programme in Switzerland, with hundreds of real users. Details of this implementation and their underlying technologies are presented, as well as ongoing and future challenges.
ER  -