One-to-Many Negotiation QoE Management Mechanism for End-user Satisfaction
| Tipo de publicação: | Artigo |
| Citação: | |
| Journal: | IEEE Access |
| Ano: | 2021 |
| Mês: | March |
| URL: | https://ieeexplore.ieee.org/do... |
| DOI: | 10.1109/ACCESS.2021.3071646 |
| Resumo: | Quality of Experience (QoE) is defined as the measure of end-user satisfaction with the service. Existing works addressing QoE-management rely on a binary vision of end-user satisfaction. This vision has been criticized by the growing empirical evidence showing that QoE is rather a degree. This article aims to go beyond the binary vision and propose a QoE management mechanism. We propose a one-to-many negotiation mechanism allowing the provider to undertake satisfaction management: to meet fine-grained user QoE goals, while still minimizing the costs. This problem is formulated as an optimization problem, for which a linear model is proposed. For reference, a generic linear program solver is used to find the optimal solution, and an alternative heuristic algorithm is devised to improve the responsiveness when the system has to scale up with a fast-growing number of users. Both are implemented and experimentally evaluated against state-of-the-art one-to-many negotiation frameworks. |
| Palavras-chave: | end-user satisfaction, linear model, multiagent systems, one-to-many negotiation mechanism, Quality of Experience |
| Autores | |
| Adicionado por: | [] |
| Total mark: | 0 |
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