%Aigaion2 BibTeX export from HES SO Valais Publications
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@ARTICLE{,
    author = {Najjar, Amro and Mualla, Yazan and Singh, Kamal and Picard, Gauthier and Calvaresi, Davide and Malhi, Avleen and Galland, St{\'{e}}pane and Fr{\"{a}}mling, Kary},
  keywords = {end-user satisfaction, linear model, multiagent systems, one-to-many negotiation mechanism, Quality of Experience},
     month = mar,
     title = {One-to-Many Negotiation QoE Management Mechanism for End-user Satisfaction},
   journal = {IEEE Access},
      year = {2021},
       url = {https://ieeexplore.ieee.org/document/9399149},
       doi = {10.1109/ACCESS.2021.3071646},
  abstract = {Quality of Experience (QoE) is defined as the measure of end-user satisfaction with the service. Existing works addressing QoE-management rely on a binary vision of end-user satisfaction. This vision has been criticized by the growing empirical evidence showing that QoE is rather a degree. This article aims to go beyond the binary vision and propose a QoE management mechanism. We propose a one-to-many negotiation mechanism allowing the provider to undertake satisfaction management: to meet fine-grained user QoE goals, while still minimizing the costs. This problem is formulated as an optimization problem, for which a linear model is proposed. For reference, a generic linear program solver is used to find the optimal solution, and an alternative heuristic algorithm is devised to improve the responsiveness when the system has to scale up with a fast-growing number of users. Both are implemented and experimentally evaluated against state-of-the-art one-to-many negotiation frameworks.}
}