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Effective Business process documentation in federal structures
Tipo de publicação: Inproceedings
Citação:
Booktitle: Proceeding of Informatik 2014 (Workshop BPM im Öffentlichen Sektor)
Series: Lecture Notes in Informatics
Volume: P-232
Ano: 2014
Mês: September
Páginas: 1043 - 1058
Publisher: GI
Location: Stuttgart, Germany
ISBN: 978-3-88579-626-8
Resumo: The Swiss eGovernment strategy promotes business process orientation of the public administration. Therefore public administrations have been strongly encouraged to document their business processes. The eCH standards have defined the foundations for the modeling. But in particular in smaller cantons and municipalities the business process identification and modeling can be considered as a serious effort, re- lative to the organization size. In this article we outline means for the efficient process identification and modeling. Also we discuss the short- and long-term benefits that public administration can obtain from modeling their business processes.
Palavras-chave:
Autores Schumann, René
Delafontaine, Serge
Taramarcaz, Caroline
Evéquoz, Florian
Adicionado por: []
Total mark: 0
Anexos
  • effectiveBPA.pdf
Notas
    Tópicos