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Effective Business process documentation in federal structures
Publicatietype: In proceedings
Citatie:
Boektitel: Proceeding of Informatik 2014 (Workshop BPM im Öffentlichen Sektor)
Serie: Lecture Notes in Informatics
Deel: P-232
Jaar: 2014
Maand: September
Pagina's: 1043 - 1058
Uitgever: GI
Locatie: Stuttgart, Germany
ISBN: 978-3-88579-626-8
Samenvatting: The Swiss eGovernment strategy promotes business process orientation of the public administration. Therefore public administrations have been strongly encouraged to document their business processes. The eCH standards have defined the foundations for the modeling. But in particular in smaller cantons and municipalities the business process identification and modeling can be considered as a serious effort, re- lative to the organization size. In this article we outline means for the efficient process identification and modeling. Also we discuss the short- and long-term benefits that public administration can obtain from modeling their business processes.
Trefwoorden:
Auteurs Schumann, René
Delafontaine, Serge
Taramarcaz, Caroline
Evéquoz, Florian
Toegevoegd door: []
Totaalscore: 0
Bestanden
  • effectiveBPA.pdf
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