Dear guest, welcome to this publication database. As an anonymous user, you will probably not have edit rights. Also, the collapse status of the topic tree will not be persistent. If you like to have these and other options enabled, you might ask Admin (Ivan Eggel) for a login account.
 [BibTeX] [RIS]
Answering e-mails matters, Competitive Advantages in the Hotel Industry through Quality Services
Type of publication: Article
Citation: HEVS172
Journal: EHLITE Magazine
Volume: Issue #2
Year: 2003
Keywords:
Authors Schegg, Roland
Murphy, Jamie
Added by: []
Total mark: 0
Attachments
    Notes
      Topics