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Engaging {{Pedestrians}} in {{Designing Interactions}} with {{Autonomous Vehicles}}
Type of publication: Inproceedings
Citation: verma_engaging_2019
Booktitle: Extended {{Abstracts}} of the 2019 {{CHI Conference}} on {{Human Factors}} in {{Computing Systems}}
Series: {{CHI EA}} '19
Year: 2019
Pages: LBW0126:1--LBW0126:6
Publisher: {ACM}
Address: New York, NY, USA
ISBN: 978-1-4503-5971-9
DOI: 10.1145/3290607.3312864
Abstract: Driverless Passenger Shuttles are operating as a public transport alternative in the town of Sion, Switzerland since June'16, and traversing the populated commercial and residential zones of the city center. The absence of a human driver and the lack of dedicated AV-pedestrian interface makes it challenging for road users (pedestrians, cyclists, etc.) to understand the intent or operational state of the vehicle and negotiate road usage. In this article, we present a co-design study aimed at informing the design of interactive communication means between pedestrians and autonomous vehicles (AVs). Conducted in two stages with the local community --which is accustomed to the AV's ecosystem and has interacted with it on a daily basis-- the study highlights the interactive experiences of road users, and furnishes contextualized design guidelines to bridge the communication with the pedestrians.
Keywords: autonomous vehicles (AVS), AV-pedestrian interaction, co-design, communicating av intentions, public transport, urban mobility
Authors Verma, Himanshu
Evéquoz, Florian
Pythoud, Guillaume
Eden, Grace
Lalanne, Denis
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