Publications of Doina Olaru
2007
| , and , Quality Clusters: Dimensions of Email Responses by Luxury Hotels (2007), in: International Journal of Hospitality Management, 26:3(743 - 747) |
[URL] |
2006
| , , and , A theorical Framework of Factors Relating to Internet Adoption Stages by Malaysian Hotels Forthcoming, in: Proceedings of the ENTER conference, 2006 |
| , , and , Exploring Email Service Quality (EMSQ) Factors, in: Information and Communication Technologies in Tourism 2007, 2006 |
| , and , Investigating the evolution of hotel Internet Adoption (2006), in: Journal of Information Technology and Tourism, 8:3-4(161-177) |
[URL] |
2003
| , , and , The Bandwagon effect: Swiss Hotels’Web-site and E-mail Management (2003), in: Cornell Hotel and Restaurant Administration Quarterly, 44(1)(71 - 87) |