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Doina Olaru
First name(s): Doina
Last name(s): Olaru

Publications of Doina Olaru sorted by recency
Roland Schegg, Doina Olaru, Charles F. Hofacker and Jamie Murphy, Exploring Email Service Quality (EMSQ) Factors, in: Information and Communication Technologies in Tourism 2007, 2006
Jamie Murphy, Roland Schegg and Doina Olaru, Quality Clusters: Dimensions of Email Responses by Luxury Hotels (2007), in: International Journal of Hospitality Management, 26:3(743 - 747)
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Jamie Murphy, Roland Schegg and Doina Olaru, Investigating the evolution of hotel Internet Adoption (2006), in: Journal of Information Technology and Tourism, 8:3-4(161-177)
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Roland Schegg, Jamie Murphy, Doina Olaru and Susanne Frey, The Bandwagon effect: Swiss Hotels’Web-site and E-mail Management (2003), in: Cornell Hotel and Restaurant Administration Quarterly, 44(1)(71 - 87)