Publicaties van Bernard Britsch gesorteerd op eerste auteur
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| , en , A Frame-Based Knowledge Management Tool for Hospitality Front Desks, in: Proceedings of the ENTER 2004 conference in Cairo, 2004 |
| , en , A Frame-Based Knowledge Management Tool for Hospitality Front Desks, in: Proceedings of the ENTER 2004 conference in Cairo, 2004 |