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Publications of Marianna Sigala
2007
Exploring Email Service Quality (EMSQ) Factors., Springer-Verlag, Wien New-Qork, 2007 | and ,
[DOI] [URL] |
Internet Use by Hospitality SMEs in Alpine Destination, Springer-Verlag, 2007 | , , and ,
2006
eService by Swiss and Austrian Hotels: Does Language Matter?, Springer-Verlag, 2006 | , , and ,
[DOI] [URL] |
Information Requirements of Hotel Guests for Location Based Services: Identifying Characteristic Segments., Springer-Verlag, 2006 | and ,
[DOI] [URL] |