%Aigaion2 BibTeX export from HES SO Valais Publications
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@BOOKLET{,
        author = {Steiner, Thomas and Doche, Florian},
      keywords = {communication technology, information technology, mobile devices, tourism},
         title = {Design and implementation of a Mobile Phone-based Hospitality Service Quality Assessment System},
          year = {2006},
  howpublished = {Proceedings of the International Conference in Lausanne, Switzerland, 2006},
           url = {http://www.springer.com/springerwiennewyork/economics/book/978-3-211-30987-2?cm_mmc=Google-_-Book%20Search-_-Birkhauser-_-0},
      abstract = {To be filled}
}