TY  - CHAP
ID  - HEVS338
T1  - Exploring Email Service Quality (EMSQ) Factors
A1  - Schegg, Roland
A1  - Olaru, Doina
A1  - Hofacker, Charles F.
A1  - Murphy, Jamie
TI  - Information and Communication Technologies in Tourism 2007
Y1  - 2006
ER  -