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@ARTICLE{HEVS142,
    author = {Schegg, Roland and Jufer, Markus},
     title = {Hotel-Website-Benchmarking 2004. Online-Service hat sich etwas verbessert},
   journal = {Hotel+Tourismus Revue},
    volume = {22/23},
      year = {2004},
     pages = {5 - 5}
}