TY  - CHAP
ID  - HEVS59
T1  - Benchmarks of Web Site Design and Marketing by Swiss Hotels
A1  - Schegg, Roland
A1  - Steiner, Thomas
A1  - Frey, Susanne
A1  - Murphy, Jamie
TI  - Information Technology & Tourism
Y1  - 2003
SP  - 73
EP  - 89
ER  -