TY  - CONF
ID  - INTERACT 2017
T1  - Expectation and experience: Passenger acceptance of autonomous public transportation vehicles
A1  - Eden, Grace
A1  - Nanchen, Benjamin
A1  - Ramseyer, Randolf
A1  - Evéquoz, Florian
Y1  - 2017
PB  - Springer
CY  - Mumbai, India
N2  - Passenger acceptance is a key factor for the successful integration, uptake and use of autonomous vehicles (AVs) in the domain of public transportation. Especially knowing opinions and attitudes around safety, comfort and convenience. We discuss a pilot study conducted as part of a larger research project where AVs are being tested to transport members of the general public on a specified route with designated stops. We present preliminary findings of fieldwork conducted where people were asked their opinions and attitudes both before and after riding on an AV shuttle as a passenger for the first time. This allows us to compare user expectation beforehand with actual experience afterwards.
ER  -